Your satisfaction matters to us.
If you’re not fully satisfied with your purchase, we’re here to help.

📦 Returns

• You may request a return within 30 days of receiving your K‑umary product.

• To be eligible, the item must be unused, unopened, and in its original packaging.

• Opened or partially used products cannot be returned due to safety and hygiene regulations.

💵 Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 5–7 business days.

• Shipping charges are non-refundable unless the return is due to our error (e.g., damaged or incorrect item).

🚚 Return Shipping

• Customers are responsible for return shipping costs.

• We recommend using a trackable shipping service.

📩 How to Request a Return

1. Contact us at Contact Page with your order number and reason for return.

2. We’ll respond with return instructions and the return address.

❗ Exceptions

• We do not accept returns for:

  • Products marked as final sale

  • Opened or used supplements

  • Items returned more than 30 days after delivery