At EzDeal4U, our priority is to provide customers with high-quality products and well-known brand names at discounted prices. Due to our low-margin pricing model, we are unable to accept returns or exchanges on any items.

In rare and exceptional circumstances—at the sole discretion of the seller—if a return is accepted or an order that has already been paid and confirmed is canceled, a non-negotiable 20% restocking fee, a $75 cancellation fee, and a reverse delivery fee will apply.

Return or cancellation requests will only be considered valid if they have been explicitly approved and confirmed via email by our team. Please note that our return policy does not apply to all merchants; any exceptions will be clearly noted on the specific product page.

If your order was shipped under our “Free Shipping” offer, please be aware that the actual shipping cost is included in the item price. Therefore, if a return is accepted, both the outgoing and return shipping costs will be deducted from the refund amount.

No Returns on Grocery Products:
Due to the special nature and aggressive pricing of our grocery items, all grocery product sales are final. We do not accept any returns or exchanges for these items, regardless of the reason. We strongly encourage customers to review their grocery orders carefully before completing the purchase.